FAQs

Product & Usage Questions

What is the difference between a zafu cushion and a zabuton mat?

A zafu cushion is a round or crescent-shaped cushion that elevates your hips for proper posture during meditation. A zabuton mat is a flat floor mat that cushions your knees and ankles while sitting. Together, they provide a complete, comfortable meditation setup.

For beginners, a standard zafu cushion with medium firmness is ideal. It helps elevate the hips, reducing strain on the knees and back. You can combine it with a zabuton mat for extra support.

A crescent or half-moon cushion provides ergonomic support for those with tight hips or back issues. Its unique shape reduces pressure on the knees while maintaining proper posture.

Yes! Meditation cushions are versatile and can provide extra support in seated yoga poses, restorative postures, or pranayama exercises.

Place the eye pillow gently over your closed eyes while lying down. The light pressure and, in some cases, infused herbs like lavender help reduce tension, calm the mind, and enhance relaxation.

Yes, our yoga mat bags are designed to fit standard and oversized mats, making it easy to carry your yoga essentials wherever you go.

Absolutely! Zabuton mats provide cushioning on both hard and carpeted surfaces, ensuring comfort during long meditation sessions.

Yes. Our cushions are filled with durable, supportive materials that maintain shape over time, allowing you to sit comfortably for extended periods.

Materials & Sustainability Questions

What are your cushions filled with?

Our cushions are filled with buckwheat hulls, a natural, firm, and supportive material that adapts to your body shape while remaining breathable and long-lasting.

Absolutely. Each cushion and accessory is handcrafted by skilled artisans in India, ensuring fair wages and high-quality craftsmanship.

Yes. We use cotton fabrics, plant-based fillings, and other natural materials for comfort, durability, and environmental sustainability.

Absolutely. Each cushion and accessory is handcrafted by skilled artisans in India, ensuring fair wages and high-quality craftsmanship.

Care & Maintenance Questions

How do I clean my meditation cushion or zabuton mat?

Most Zalu cushions have removable covers that can be machine-washed on a gentle cycle. For the inner cushion, spot clean with a damp cloth and mild detergent.

Yes. Simply unzip the cushion cover, wash according to care instructions, and replace it once dry.

Store in a cool, dry place away from direct sunlight. Keeping them covered or in a dedicated bag helps prevent dust and maintains the fabric’s integrity.

Shipping & Delivery Questions

Do you ship throughout Australia?

Yes. We ship to all states and territories across Australia, ensuring your meditation and yoga accessories reach you safely.

Delivery typically takes 3–7 business days within Australia, depending on your location and order size.

Currently, we only serve  Australia & New Zealand. Please contact us directly for international shipping inquiries.

Returns & Warranty Questions

What is your return or exchange policy?

We offer returns or exchanges within 30 days of purchase for items in original condition. Please refer to our Returns Policy for full details.

Yes, as long as the cushion is in its original condition and hasn’t been altered, you can return or exchange it.

All Zalu products come with a quality guarantee, covering defects in materials or craftsmanship. Contact us if you experience any issues.

Please contact us immediately. We’ll replace or refund any damaged items to ensure you receive your purchase in perfect condition.

General Meditation & Yoga Questions

What are the benefits of using a meditation cushion?

Meditation cushions help align your spine, elevate your hips, and reduce pressure on knees and ankles, allowing for longer, more comfortable meditation sessions.

Props like bolsters, eye pillows, and cushions support proper alignment, reduce strain, and help you stretch safely and comfortably, enhancing your yoga practice.

Yes. Properly selected cushions distribute weight evenly, relieve pressure on joints, and support correct posture, reducing discomfort during sitting.

Yes. Zalu cushions and yoga accessories are designed for all adults and teens. Some products, like smaller zafus or eye pillows, are also suitable for older children under supervision.

Absolutely! Combining cushions, bolsters, eye pillows, and mats creates a supportive home practice environment for meditation, yoga, or relaxation.